bee998 Privacy Policy
At bee998, your personal information is stored with the highest level of security. In this policy, we clearly explain what information is collected and how it is used.
1. Introduction
bee998 ("we", "our", or "platform") is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on the privacy of our users.
This privacy policy ("policy") describes what types of personal information are collected from you when you use the bee998 platform, how that information is processed, how long it is retained, and under what circumstances it may be shared with third parties.
By using the bee998 website or mobile service, you are agreeing to this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team.
We reserve the right to update this policy from time to time. For any significant changes, we will notify you at your registered email address or through a notice within the platform. Continuing to use the platform after any changes means you have accepted the revised policy.
2. Information Collection
bee998 collects the following types of information. Details of what is included in each category are provided below.
Personal Identification Information
When you register with bee998, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — minimum 21 years)
- Email address
- Mobile phone number
- Current address
- National ID card or passport number (for KYC verification)
Financial Information
The following information is collected to process transactions:
- bKash, Nagad, or Rocket account number
- Transaction history (deposits and withdrawals)
- Payment method details
- Transaction amount and date
Note — We do not store any full card numbers or bank account PINs.
Technical Information
The following is collected automatically while you use the platform:
- IP address
- Browser type and version
- Device type and operating system
- Cookie and session data
- Login time and date
- Page visit details and browsing behaviour
Gaming Activity Information
To improve your gaming experience and comply with responsible gaming principles, we collect:
- Names and types of games played
- Bet amounts and results
- Bonus usage details
- Session duration and frequency
- VIP level and points earning history
3. Purpose of Information Use
bee998 uses the information collected only for the following purposes.
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Completing the registration, login, and account verification process. | Contractual necessity |
| Service Delivery | Managing gaming services, betting facilities, and bonus programmes. | Contractual necessity |
| Identity Verification (KYC) | Age verification (21+), anti-money laundering, and fraud prevention. | Legal obligation |
| Financial Transactions | Processing deposits and withdrawals via bKash, Nagad, and Rocket. | Contractual necessity |
| Customer Support | Resolving issues and answering questions via live chat and email. | Legitimate interest |
| Security and Fraud Prevention | Detecting suspicious activity and maintaining platform security. | Legitimate interest and legal obligation |
| Responsible Gaming | Identifying problematic gaming behaviour and providing relevant support. | Legal obligation and legitimate interest |
| Technical Improvement | Analysing platform performance and improving the user experience. | Legitimate interest |
4. Information Sharing
bee998 never sells, rents, or shares your personal information with third parties for marketing purposes. However, information may be shared in the following limited circumstances.
Service Provider Partners
We work with trusted third-party service providers who assist in operating our services. These include payment processing companies (bKash, Nagad, Rocket), cybersecurity providers, and technology infrastructure providers. These partners may only access the information necessary to deliver their specific services and are required to comply with our privacy standards.
Legal Requirements
We may be required to disclose information to meet legal obligations, comply with a court order, or respond to a lawful request from authorities. In such cases, we will disclose only the minimum information legally required.
Fraud and Crime Prevention
Information may be shared with relevant authorities to prevent fraudulent activity, money laundering, or other illegal activity. bee998 firmly believes in fair play and takes a strict stance against all illegal activity.
Business Transfers
If bee998 participates in a merger, acquisition, or asset sale, user information may form part of the transferred assets. In such cases, we will provide advance notice to users.
5. Cookies and Tracking
bee998 uses cookies to ensure the functionality of the platform and to improve your user experience.
Essential Cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, carry out security checks, and deliver core services. Disabling these cookies will prevent the platform from working properly.
Analytics Cookies
These cookies are used to analyse how the platform is used and to improve the quality of our services. This information is collected in an aggregated and anonymous form, so no individual can be directly identified.
Preference Cookies
These cookies are used to remember your preferences, such as language settings and display preferences. They make your future visits more convenient.
Cookie Controls
You can control or delete cookies through your browser settings. Please note that disabling essential cookies may cause some core features of the platform to stop working properly. Refer to your browser's help section for detailed instructions.
6. Data Retention Period
bee998 retains your personal information only for as long as it is needed.
We retain your personal information in accordance with the following policy:
- Active accounts: All information necessary to provide the service is retained while the account remains active.
- Financial transaction records: Records of all financial transactions are retained for a specified period after account closure in accordance with legal and regulatory requirements.
- KYC verification documents: Documents submitted for identity verification are retained for a defined period after account closure.
- Gaming activity logs: Gaming history is retained for responsible gaming monitoring and fraud prevention.
- Closed accounts: After an account is closed, all additional information beyond what is required to meet legal obligations is securely deleted within a defined period.
7. Data Security Measures
bee998 uses industry-standard security technology to protect your personal and financial information.
SSL Encryption
All data transfers on bee998 are secured through SSL (Secure Socket Layer) encryption technology. This ensures that all information exchanged between your browser and our servers remains encrypted and cannot be read by unauthorised parties.
Secure Data Storage
Your information is stored on secure servers with strict access controls in place. Sensitive data such as passwords is stored in hashed form, and no staff member can view passwords directly.
Regular Security Reviews
Our security team conducts regular system reviews and vulnerability assessments. Immediate action is taken when any potential threat is identified.
Limited Access
Only staff members who need your personal information to provide services may access it. All staff are bound by confidentiality agreements and receive data protection training.
8. Your Rights
As a bee998 user, you have the following rights over your own information.
Right to Access
You may request a copy of the personal information we hold about you at any time. We will provide the information within a reasonable timeframe.
Right to Rectification
If any information we hold about you is incorrect or incomplete, you may request a correction. Our support team will help you update the relevant details.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations, ongoing legal proceedings, or security reasons.
Right to Object to Processing
You may object to the processing of your information for marketing or other specific purposes. Upon receiving your request, we will review it and take appropriate action.
Right to Data Portability
You may request your information in a structured and machine-readable format. This helps you transfer your information to another service if needed.
To exercise any of the rights mentioned above or for any questions regarding your privacy, please contact our privacy team: [email protected]. We aim to respond to your request within 72 hours.
9. Protection of Minors
21+ age limit strictly enforced
bee998 services are for those aged 21 or above only. We do not intentionally collect any personal information from individuals under 21 years of age.
Age verification is mandatory during the registration process. If we find that someone is using our services below the age limit, that account will be immediately closed and any collected data will be deleted.
A request to guardians: if you believe your child is using bee998, please contact [email protected] immediately.
10. Policy Changes and Updates
bee998 reserves the right to change this privacy policy at any time. If there are any significant changes to the policy, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A clear notice will be displayed on the platform's main page.
- The "Last Updated" date on this page will be changed.
Continuing to use the platform after changes means you have agreed to the revised policy. If you do not agree with the changes, you may request to close your account.
11. Contact
For any questions, requests, or complaints regarding privacy, please get in touch with us.
24/7 Live Chat
Use our 24/7 live chat service for immediate privacy-related assistance. Our trained support team is always ready to answer all your questions in Bengali.
Email Contact
For written privacy-related requests, email us:
[email protected]
We typically respond within 72 hours.